Shipping/Return

Notwithstanding anything to the contrary, all product orders are eligible for shipment only within the continental United States, Alaska, and Hawaii. All orders must be placed with a residential or business shipping address (i.e., orders with P.O. Box, APO, or FPO shipping addresses will not be processed).

RETURN POLICY:

Damaged or missing items must be reported within 10 days of receipt of your products. To Report a Damaged or Missing item include:

• A digital photo of the damage, if possible* (for damaged items)
• Order number
• Item number, example below:
• You may return any unopened Brand-New product within 30 days of your product`s shipping date. Shipping and Handling Charges are NOT refundable. Please note that All returns must have an RMA# (Open Ticket for RMA using our help desk)

DEFECTIVE PRODUCTS:

You may return all defective products (after receiving an RMA#) for credit or exchange within 15 days from the date of shipment. If part of a product is defective, please return the whole product, including all manuals and accessories, in the original packaging. If one of these terms are not met there will be up to a 20% restocking fee. If you choose to return a defective unit for a refund, the shipping and handling charges are nonrefundable.

Warranty is voided if serial tags, receiving numbers, product stickers, or manufacturer seals have been removed, altered or tampered with. Warranty is voided due to mishandling, improper use, or defacing of the product.

For complete details, please see our Return Policy.